Frequently Asked Questions
Everything you need to know about your next vintage find.
Are all items at Collectors Crossroads authentic?
Yes, every piece in our collection undergoes a rigorous multi-point authentication process by our in-house experts to ensure you receive only genuine designer and vintage apparel.
How do I know if a garment will fit me?
Since vintage sizing varies by decade, we provide detailed flat-lay measurements (chest, length, and sleeve) for every product. We recommend comparing these measurements to a similar item you already own.
What is your return policy for limited-edition pieces?
We offer a 14-day return window for most items. However, due to their rare nature, items marked as 'Vault' or 'Final Sale' are ineligible for return unless they arrive damaged or differ significantly from the description.
How long does shipping take?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.